Partnering with Pickens County, SC

The CCI Customer Service Department recently received this nice note regarding our ongoing partnership with Pickens County, SC.  This is how we do it at CCI!

“I want to thank you for your time this past Monday.  You were extremely accommodating and concerned regarding the “problems” that I reported to you.  I just want you to know and to pass along to the rest of your group, that I sincerely appreciate your quick attention to this matter.

 A lot of vendors would have just brushed this aside only stating that this was the way their applications work.  Your team, in my opinion, went beyond that and honestly tried to explain to our group the processes behind the concept to make us fully understand how this works.  For this, I am truly grateful and I also am truly grateful that we have CCI as our vendor.  CCI and Pickens have come a long way over the past 10+ years that we have been together. ”

~~Marion C. Powell, Information Systems Director, Pickens County, SC

Advertisements